dunnhumby's newest Retailer Preference Index (RPI) for the Canadian market helps retailers navigate the continuously evolving landscape by understanding what matters most to Customers. By surveying more than 6,000 Canadian households about how customers think and feel about the largest 35+ grocery retailers, the RPI unveils what retailers are doing to win the preference of their Customers. Jim Prins, Commercial Director of Americas for dunnhumby and Erich Kahner, Global Head of Competitive Strategy & Insights at dunnhumby will dive into the exclusive early insights from the study, revealing the levers for success, and an unvarnished look at why some retailers win and others don't.