The pandemic has dramatically altered the way we have lived our lives, and in the process prompted many to acquire habit-forming purchase behaviours that are poised to have lasting impacts on the sales performance of CPG categories. Some consumption shifts will fade while some will have a lasting impact on purchase behaviour.

The COVID-19 pandemic has profoundly disrupted grocery retail supply chains. Changing consumer in-store shopping patterns, significant online grocery market growth, and the implementation of robust health and safety measures are just a few of the shifts that have increased operational complexity. In addition, food loss and waste continues to be a key industry concern. Innovative technologies enable grocery retailers to address these challenges by automating processes, elevating the customer experience, reducing food spoilage, and much more.